1. Introduction
This Privacy Policy describes how Tesui (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tesui.co.uk (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

2. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

3. How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

4. What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions, and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
• Information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other details regarding your interaction with the Services.
• Information from vendors and service providers who collect information on our behalf, such as companies supporting our Site and Services (e.g., Shopify), payment processors who collect payment information to process your payments and fulfill your orders, and online tracking technologies like pixels, web beacons, and cookies used by third parties to enhance your experience and deliver tailored advertising.

5. How We Use Your Personal Information

• Providing Products and Services: To process your payments, fulfill orders, send notifications, manage your account, arrange shipping, and facilitate returns and exchanges.
• Marketing and Advertising: To send promotional communications, show advertisements, and personalize your experience.
• Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent or malicious activity.
• Service Improvement: To provide customer support and enhance our Services.

6. Cookies
We use cookies and similar technologies to enhance your experience. For specific information about Shopify-related cookies, visit Shopify Cookies Policy. You can manage cookie preferences through browser settings; however, blocking cookies may affect functionality.

7. How We Disclose Personal Information
We may disclose your personal information to third parties, including:

• Vendors and service providers for services like IT, payment processing, data analytics, customer support, and shipping.
• Business and marketing partners for advertising and promotional purposes.
• Legal authorities, if required.
• Affiliates and corporate group members for business operations.

8. Your Rights
Depending on your location, you may have the right to:

• Access, correct, delete, or restrict processing of your data.
• Opt-out of targeted advertising or data sharing.
• Withdraw consent for processing personal information.
  To exercise these rights, contact us at contact@tesui.co.uk.

9. Security and Retention of Data
We implement measures to secure your data. Data retention depends on legal requirements and operational needs. Once data is no longer needed, it is securely deleted or anonymized.

10. Children’s Privacy
The Services are not intended for children under 18, and we do not knowingly collect data from them.

11. Contact Information
For questions about this Privacy Policy, please contact us:
Email: contact@tesui.co.uk
Address: 34 - 35 Hatton Garden, Office 5, London, England, EC1N 8DX

Thank you for trusting Tesui with your personal data. We are committed to safeguarding your privacy.